About Us
Essential Support was created with a clear purpose: to provide practical, reliable, and compassionate help to individuals, families, and businesses. We take pride in truly understanding the people we support and tailoring our services to meet their unique needs, whether that’s maintaining a clean, welcoming home or offering friendly, dependable companionship.
As a proudly independent, founder-led business, we believe that going the extra mile is not an add-on, it’s simply who we are. Every client is treated with dignity, respect, and genuine care, and every service is delivered with professionalism and attention to detail.
We are committed to high standards across everything we do. Our team members are fully insured, DBS checked, and trained to provide safe, trust-worthy, and person centred support. Health, safety, and client well-being are at the heart of our work.
Our Founder
Essential Support was founded by Frauke Jensen, a Registered Nurse with a strong background in care, hospitality, and service excellence. After years of supporting people across different cultures and communities, Frauke created Essential Support to bring together her passion for dignity led care, high quality cleaning, and practical everyday support. Her vision is simple: to make life easier, safer, and more comfortable for the people who need it most.
We Provide
Domestic cleaning, Deep cleaning, End of tenancy cleaning, New build cleaning, Short stay and Airbnb turnovers
Welfare checks, Light household tasks, Shopping and errands, Meal preparation, Appointments and outings, Social engagement Friendly, Person centred companionship companionship
Essential Support is here for busy professionals, families, seniors, landlords, Airbnb hosts, and anyone who values reliable, compassionate, high quality support.
Our Values
We believe that going the extra mile isn’t an add-on, it’s simply who we are. Every client is treated with:
- Dignity
- Respect
- Warmth
- Professionalism
We are committed to high standards across everything we do. Our team members are fully insured, DBS checked, and trained to provide safe, trust-worthy, and person-centred support.
Our Commitment to Safety & Quality
All staff receive training in:
- Safeguarding
- Professional boundaries
- COSHH (safe use of cleaning products)
- Risk assessment
- Infection prevention and hygiene
- Lone working and safe practice
- Confidentiality and GDPR
Your well-being, comfort, and peace of mind are at the heart of our work.
who we are
Caring for Spaces. Supporting Lives
Our cleaners bring warmth, professionalism, and a positive attitude into every home or business they support. They take pride in creating a respectful, comfortable atmosphere and work with the same dignityfocused approach that defines Essential Support. Whether it’s a routine clean, a deep clean, or an Airbnb turnover, they aim to make your experience smooth, pleasant, and completely stressfree.
We understand that inviting someone into your home or workplace requires trust. That’s why all our cleaners are carefully vetted, DBSchecked, and trained to uphold the highest standards of reliability, confidentiality, and respect for every space they enter. They follow safe, professional cleaning practices and deliver consistently highquality results, giving you complete peace of mind.
WHY US
The Essential Support Difference
At Essential Support, we combine professional cleaning with warm, non-medical companionship, all delivered with dignity, respect, and genuine care. Our approach is simple: high standards, personal service, and support that truly makes a difference in everyday life.
Our team is fully trained, DBS checked, and committed to safe, person-centred practice. Whether we’re refreshing your home or offering friendly, reliable companionship, we show up with professionalism, consistency, and heart.
Expert Cleaning
Detail-focused, COSHH safe cleaning carried out with respect for your home, your routine, and your personal preferences.
Companionship
Warm, non-medical support for adults who want company, reassurance, social interaction, or a friendly presence in daily life.
Powerful & Proven
Effective cleaning methods, safe products, and trained staff who follow best practice in hygiene, risk assessment, and safe working.
Fresh & Refreshed
A clean, comfortable home and a supportive, uplifting atmosphere, helping you feel lighter, calmer, and more at ease.
Safe & Trustworthy
All staff are DBS checked, insured, and trained in safeguarding, boundaries, infection prevention, COSHH, and risk assessment.